Burgess & Co: cloud working and stronger connectivity for a local estate agency
A Microsoft 365 cloud environment and dedicated fibre connection helped Burgess & Co improve collaboration, security and day-to-day reliability.
This self-contained inTEC Telecom case study summarises a verified customer project delivered by the wider inTEC Group. Original publication date: 3 October 2025.
The customer
Burgess & Co is an East Sussex estate agency based in Bexhill, serving its local community with residential property expertise.
The challenge
The business wanted responsive local support and a longer-term technology plan. Intermittent broadband problems were also limiting operational efficiency and undermining confidence in the systems staff relied on.
The solution
inTEC Sussex designed a Microsoft 365 environment with managed devices and SharePoint for document storage and sharing. Security services and ongoing support were added around that core platform. The team then replaced a copper-based SoGEA service with a dedicated Fibre to the Premises connection.
The outcome
Burgess & Co can collaborate and share documents through a managed cloud environment with stronger security. The connectivity upgrade addressed the capacity problem and gave the business a more dependable base for everyday work.
Planning a similar change?
A communications estate review can identify dependencies, resilience gaps and a practical migration sequence before changes are made. Book a discovery call to discuss your current environment.