Coast Environmental: building a connected foundation for growth
How Coast Environmental brought connectivity, cloud communications and Microsoft 365 together to support a growing waste-management business.
This self-contained inTEC Telecom case study summarises a verified customer project delivered by the wider inTEC Group. Original publication date: 25 February 2026.
The customer
Coast Environmental helps organisations across Sussex and Kent manage waste and recycling. As a recently established business, it wanted technology that could support dependable service from the outset and adapt as the company grew.
The challenge
The team needed more than a collection of separate products. It required reliable internet access, modern communications and a managed Microsoft environment, with one accountable partner able to coordinate the estate and provide ongoing guidance.
The solution
inTEC’s Sussex team mapped the requirement with Coast Environmental and delivered connectivity alongside inTOUCH cloud communications integrated with Microsoft Teams. Microsoft 365 licensing, centrally managed email signatures and comprehensive IT support brought the day-to-day environment under one service relationship.
The outcome
The joined-up platform gives the team a consistent foundation for customer service and growth. A dedicated account manager provides regular reviews so the mix of services can evolve as operational needs change.
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